AOG/MRT

Stay Connected with Customers Evolves Into Something More

Staying Connected
Staying Connected

West Star Aviation’s unique “Stay Connected” customer program that was developed to stay in front of customers during the pandemic when travel was not possible has evolved into something more.

With the cancelation of shows and limited travel options for salespeople, it was imperative to stay closely connected to customers. The original Stay Connected program started last fall with monthly themed mailings. Dimensional items sent in custom West Star packaging was a way for customers and West Star representatives to remain connected, even though there were no “in-person” events and travel was limited. The company opted to continue the program into this year with quarterly mailings. However, the quarterly mailings shifted towards a more benevolent mission as West Star realized the impact that supporting local businesses and charities can have during uncertain times. The mailings now include an item purchased from a local charity organization, along with other West Star items to complete the package. Detailed information about the charity, who and how they support local communities and efforts, as well as how to purchase additional product are included within each mailing.

Debi Cunningham

“Communication with our customers is very important to us and since we couldn’t see them in person for awhile, we wanted to provide them with a small gesture of our appreciation along with mentioning some of our favorite organizations,” said Debi Cunningham, West Star Aviation, VP of Marketing.

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Mark White

RSM, California

Dave Godo

RSM, Ohio Valley

Mark Daniels
Tim Cane
Robbie Johnson

RSM, Mid Atlantic

Santiago Carol

RSM, Latin America

Steve Fleeman

RSM, Landing Gear

Contact Us

WSAA will be piloted at the East Alton, IL facility with the first round of apprentices anticipated to start in January 2024. For more information on West Star Aviation employment or WSAA apprentice selection criteria, please visit www.weststaraviation.com/careers or contact Katie Johnson (katiejohnson@wsa.aero) or Dave Lagermann (dlagermann@wsa.aero).

Application & Selection Process

Before applying, please be aware of the standards of conduct for employment with West Star along with the strict requirements below while attending WSAA.

  • Working in Aviation requires a commit to being drug-free.  Pre-employment drug testing along with random and reasonable suspicion testing is required for all companies employing people working in safety sensitive positions. The position you are considering applying for is safety sensitive.  If hired, you must pass a DOT drug test to start working, if you fail the job offer is rescinded.  If you pass, you must remain drug-free during employment, failing a random or reasonable suspicion test may result in termination of employment.  Please note: marijuana is legal in certain states however the FAA follows Federal law where marijuana is illegal.  This means testing positive for marijuana, or any other illegal drug, will prevent you from working in Aviation. 
  • The first 7.5 months will follow a strict schedule: Monday – Friday 7:00am – 3:30pm (breaks and meal periods provided). 
  • The expectation is to arrive inside the learning center and clocked in at 7:00am.
  • While attending WSAA, no more than 4 hours a week can be missed.  Extenuating medical circumstances will be given full consideration with supporting documentation.
  • WSAA follows an FAA approved curriculum which has certain requirements including attendance. 
  • Testing for the FAA license at the conclusion of WSAA is required, along with passing.  Two opportunities to test will be provided, if needed.  Employment may terminate if the FAA license is not obtained.
  • Candidates will be contacted to complete pre-screening assessments and questionnaires. 
  • Qualified candidates will be contacted in late November and scheduled for a tour and interview with Hiring Managers at West Star Aviation in East Alton, IL.
  • To be qualified, candidates must pass the pre-screening process along with submitting a negative DOT drug test result.
  • Finalists will be selected after onsite interviews. Job offers will be extended in mid-December with a start date of January 9, 2024.
  • Pay while learning in the Academy will be $20 per hour.  Upon successfully graduating and obtaining your FAA license, pay will increase to $27 per hour.