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West Star Aviation Increases AOG Capacity to Meet Rising Service Demand

East Alton, IL — June 5th, 2026 — West Star Aviation is seeing strong early benefits from its March acquisition of DC Jet as it continues to strengthen its AOG (Aircraft on Ground) capabilities ahead of the busy summer season.

 

With calls into West Star Aviation’s dedicated AOG control center already increasing, the added technician headcount and expanded tooling resources gained through the acquisition are enhancing the company’s ability to respond to customer needs quickly and efficiently. The increased staffing availability is already proving beneficial as demand rises, giving West Star greater flexibility to service more aircraft across its network.

 

West Star Aviation operates a dedicated AOG control center staffed by 12 controllers who provide support 24 hours a day, 365 days a year. This around-the-clock coverage allows the team to coordinate rapid response and dispatch technicians when customers need immediate maintenance support.

 

In May, West Star Aviation experienced record AOG request volume while also achieving a new record acceptance rate of 84%, underscoring the strength of its expanded capabilities and its ability to meet growing customer demand.

 

West Star’s AOG vans are outfitted with the proper tooling to complete each job as quickly and safely as possible, further strengthening the company’s ability to return aircraft to service with minimal downtime. In addition, West Star’s AOG team has access to tooling and ground support equipment (GSE) across the company’s nationwide network, helping ensure technicians are equipped for the unique requirements of any job they may encounter.

 

West Star Aviation’s in-house training program also allows the company to train technicians more efficiently, reducing reliance on outside training sources and helping prepare its workforce to meet rising service demands.

 

With AOG technicians available across the United States, West Star Aviation continues to build on its ability to deliver responsive, nationwide support and meet customer needs when time matters most.

 

“The added resources have strengthened our ability to support customers at a critical time of year,” said Gary Lee, Vice President of AOG. “As demand rises, we now have over 250 technicians, essential to meeting our customers’ needs when no one ever plans to be grounded. The benefits include expanded availability, increased tooling resources, and a 24/7 control center. With access to tooling and GSE across our network, we’re poised to respond quickly, safely, and effectively wherever our customers need us.”

 

About West Star Aviation
With more than 79 years of industry experience, West Star Aviation stands as a leading independent Maintenance, Repair, and Overhaul (MRO) provider. Employing over 3,000 professionals, West Star offers comprehensive services from our strategically located full-service facilities in East Alton, IL; Grand Junction, CO; Chattanooga, TN; Millville, NJ; Perryville, MO; and Statesville, NC, as well as satellite locations in Denver, Houston, Minneapolis, Chicago, and Addison. The company’s extensive capabilities encompass maintenance, paint, interior, and avionics services, supported by the largest Aircraft On Ground (AOG) network in the country, ensuring prompt and reliable mobile repair services nationwide.

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Contact Us

WSAA will be piloted at the East Alton, IL facility with the first round of apprentices anticipated to start in August 2024. For more information on West Star Aviation employment or WSAA apprentice selection criteria, please visit www.weststaraviation.com/wsaa-academy or contact Katie Johnson (katiejohnson@wsa.aero) or Dave Lagermann (dlagermann@wsa.aero).

Application & Selection Process

Before applying, please be aware of the standards of conduct for employment with West Star along with the strict requirements below while attending WSAA.

  • Working in Aviation requires a commit to being drug-free.  Pre-employment drug testing along with random and reasonable suspicion testing is required for all companies employing people working in safety sensitive positions. The position you are considering applying for is safety sensitive.  If hired, you must pass a DOT drug test to start working, if you fail the job offer is rescinded.  If you pass, you must remain drug-free during employment, failing a random or reasonable suspicion test may result in termination of employment.  Please note: marijuana is legal in certain states however the FAA follows Federal law where marijuana is illegal.  This means testing positive for marijuana, or any other illegal drug, will prevent you from working in Aviation. 
  • The first 7.5 months will follow a strict schedule: Monday – Friday 7:00am – 3:30pm (breaks and meal periods provided). 
  • The expectation is to arrive inside the learning center and clocked in at 7:00am.
  • While attending WSAA, no more than 4 hours a week can be missed.  Extenuating medical circumstances will be given full consideration with supporting documentation.
  • WSAA follows an FAA approved curriculum which has certain requirements including attendance. 
  • Testing for the FAA license at the conclusion of WSAA is required, along with passing.  Two opportunities to test will be provided, if needed.  Employment may terminate if the FAA license is not obtained.
  • Candidates will be contacted to complete pre-screening assessments and questionnaires. 
  • Qualified candidates will be contacted in late November and scheduled for a tour and interview with Hiring Managers at West Star Aviation in East Alton, IL.
  • To be qualified, candidates must pass the pre-screening process along with submitting a negative DOT drug test result.
  • Finalists will be selected after onsite interviews. Job offers will be extended in mid-December with a start date of January 9, 2024.
  • Pay while learning in the Academy will be $20 per hour.  Upon successfully graduating and obtaining your FAA license, pay will increase to $27 per hour.