Bombardier’s Challenger 300 aircraft were delivered with Cabin Management & Inflight Entertainment systems (CMS/IFE) that were the best available during that time. As in all sectors of our economy, advancements in technology have made the originally outfitted CMS/IFE systems in most aircraft of this generation antiquated.

Early Challenger 300 aircraft were delivered with Audio International CMS-IFE systems. Those aircraft are serial numbers 20003 – 20123, 20126 – 20129, 201333, 20135, 20140 – 20142, 20144 and 20147.  Since then, Audio International has changed hands several times and with each transaction seeing less and less support. Its last owner oversaw the full sun-setting of the brand and Audio International is no longer in business. A very limited component support from a third-party vendor is all that remains.

The remaining fleet of Challenger 300s were delivered with Lufthansa Technique “Nice” CMS/IFE system. This system has a very solid track record of reliability and support but supports a Standard Definition cabin experience at the highest quality available at that time.

Lufthansa Technique has now developed two unique High-Definition Cabin Management & Inflight Entertainment packages designed to either replace the existing Audio International or upgrade the Lufthansa Nice systems.  Both solutions provide a full HD environment in the cabin including:

• Color Passenger Touch Screen Control Units with Stylish Graphical User Interface
• New HD Bulkhead Monitors
• New Blue-Ray DVD Player
• HDMI Input Ports
• Bluetooth® for use of Wireless Headphones or Audio Streaming
• New Hi-Fi Speakers and Subwoofers
• NiceView MOBILE (3D Moving Map System)
• Powerful USB-C Charging Ports
• NiceHD Full Operational Control App for iOS and Android Devices

West Star has completed both of these upgrades on Challenger 300s. We also hold the distinction of being Lufthansa’s kick-off MRO for both of these products.