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Enhances Mobile App Offering for Better Customer Communication

West Star Aviation is pleased to announce that their enhanced mobile application is now available for Apple iOS with the Android platform coming later in Aril. The new app is designed to deliver a new level of functionality and act as a valuable communication tool for West Star Aviation customers.

This revamped mobile app features several new functions that users will find valuable, including streamlined access to AOG services via email and phone. AOG customers can also complete a Work Authorization form right from their mobile phone.

Another all-new function included in the app is access to West Star Aviation’s ServiceEdgeTM online customer portal that provides in-depth information on aircraft projects in-work,

The new mobile app also provides access to West Star’s innovative Connect database to make finding the right contact at the right location easy. Users can share contacts, add to favorites or even add to their phone for easy, quick access later.

Additionally, users can activate push notifications within the app to access expert tips, exclusive content and promotional content as well. There is even access to the detailed information on West Star Aviation locations as well as the Careers page for up-to-date job postings throughout the enterprise.

“Much more than just a refreshed graphics, we redesigned our new mobile app to be a true communication tool that is meant to be useful to our customers, no matter where they operate,” said Debi Cunningham, Vice President, Marketing. “Putting truly useful tools in the app is yet another tangible way that we are taking our focus on communication and customer service to the next level,” she continued.

The West Star Aviation app will automatically update for users that had the previous version of the app. For new users, the app is now available for download in the Apple App Store now and the Android version will be available in the Google Play Store once complete.

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Mark White

RSM, California

Dave Godo

RSM, Ohio Valley

Mark Daniels
Tim Cane
Robbie Johnson

RSM, Mid Atlantic

Santiago Carol

RSM, Latin America

Steve Fleeman

RSM, Landing Gear

Contact Us

WSAA will be piloted at the East Alton, IL facility with the first round of apprentices anticipated to start in January 2024. For more information on West Star Aviation employment or WSAA apprentice selection criteria, please visit or contact Katie Johnson ( or Dave Lagermann (

Application & Selection Process

Before applying, please be aware of the standards of conduct for employment with West Star along with the strict requirements below while attending WSAA.

  • Working in Aviation requires a commit to being drug-free.  Pre-employment drug testing along with random and reasonable suspicion testing is required for all companies employing people working in safety sensitive positions. The position you are considering applying for is safety sensitive.  If hired, you must pass a DOT drug test to start working, if you fail the job offer is rescinded.  If you pass, you must remain drug-free during employment, failing a random or reasonable suspicion test may result in termination of employment.  Please note: marijuana is legal in certain states however the FAA follows Federal law where marijuana is illegal.  This means testing positive for marijuana, or any other illegal drug, will prevent you from working in Aviation. 
  • The first 7.5 months will follow a strict schedule: Monday – Friday 7:00am – 3:30pm (breaks and meal periods provided). 
  • The expectation is to arrive inside the learning center and clocked in at 7:00am.
  • While attending WSAA, no more than 4 hours a week can be missed.  Extenuating medical circumstances will be given full consideration with supporting documentation.
  • WSAA follows an FAA approved curriculum which has certain requirements including attendance. 
  • Testing for the FAA license at the conclusion of WSAA is required, along with passing.  Two opportunities to test will be provided, if needed.  Employment may terminate if the FAA license is not obtained.
  • Candidates will be contacted to complete pre-screening assessments and questionnaires. 
  • Qualified candidates will be contacted in late November and scheduled for a tour and interview with Hiring Managers at West Star Aviation in East Alton, IL.
  • To be qualified, candidates must pass the pre-screening process along with submitting a negative DOT drug test result.
  • Finalists will be selected after onsite interviews. Job offers will be extended in mid-December with a start date of January 9, 2024.
  • Pay while learning in the Academy will be $20 per hour.  Upon successfully graduating and obtaining your FAA license, pay will increase to $27 per hour.