Enhances Mobile App Offering for Better Customer Communication
West Star Aviation is pleased to announce that their enhanced mobile application is now available for Apple iOS with the Android platform coming later in Aril. The new app is designed to deliver a new level of functionality and act as a valuable communication tool for West Star Aviation customers.
This revamped mobile app features several new functions that users will find valuable, including streamlined access to AOG services via email and phone. AOG customers can also complete a Work Authorization form right from their mobile phone.
Another all-new function included in the app is access to West Star Aviation’s ServiceEdgeTM online customer portal that provides in-depth information on aircraft projects in-work,
The new mobile app also provides access to West Star’s innovative Connect database to make finding the right contact at the right location easy. Users can share contacts, add to favorites or even add to their phone for easy, quick access later.
Additionally, users can activate push notifications within the app to access expert tips, exclusive content and promotional content as well. There is even access to the detailed information on West Star Aviation locations as well as the Careers page for up-to-date job postings throughout the enterprise.
“Much more than just a refreshed graphics, we redesigned our new mobile app to be a true communication tool that is meant to be useful to our customers, no matter where they operate,” said Debi Cunningham, Vice President, Marketing. “Putting truly useful tools in the app is yet another tangible way that we are taking our focus on communication and customer service to the next level,” she continued.
The West Star Aviation app will automatically update for users that had the previous version of the app. For new users, the app is now available for download in the Apple App Store now and the Android version will be available in the Google Play Store once complete.