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Attention Challenger 300 Operators:  Service Bulletin Compliance Check

Challenger 300
Challenger 300

Challenger 300 operators should be aware that Honeywell Category 1 Safety-related SB AS907-76-9031 and Bombardier SB 100-72-01 are nearing the deadline for compliance with approximately only 30% of the fleet having performed the SBs.

These Service Bulletins are effective for all Bombardier Challenger 300 aircraft equipped with Honeywell HTF7000 (AS907-1-1A) engines and relate to necessary upgrades to the ECU (Electronic Control Unit) software.

This upgrades the ECU (Electronic Control Unit) software from V10B to V11B. It also changes the P/N of the ECU from 2119576-1011 to P/N 2119576-1013. This new software addresses the susceptibility to engine surge during takeoff climb out if a significant temp inversion exists that was identified and classified as a safety issue. This is the main upgrade; refer to the SB for a complete list of upgrades included in software V11B.

Operators should be aware that the SBs will be completed at no charge to the operator if taken to a Honeywell Authorized AS907 Service Center, like West Star Aviation and are enrolled in MSP.

Be aware, in some circumstances, the software will not upload successfully and an Overhauled or new ECU will be required. ECUs may be in short supply, so WSA recommends complying with this SB sooner rather than later. Operators should schedule this upgrade at their next scheduled engine or airframe maintenance, but no later than November 27, 2023.

West Star Aviation has four full-service locations to accommodate Challenger operators:  East Alton, IL (ALN); Grand Junction, CO (GJT), Chattanooga, TN (CHA) and Perryville, MO (PCD).  For more information on these Service Bulletins or any other Challenger capabilities, please contact one of the specialists below:

Robert Peyman

Robert Peyman

Technical Sales Manager Global
(ALN)
Office 618.258.8090
rpeyman@wsa.aero

Randy Miller

Randy Miller

Technical Sales Manager
Challenger & Global
(GJT)
Tel 970.248.5270
rmiller@wsa.aero

Larry Marler

Larry Marler

Technical Sales Manager
(CHA)
Tel 423.598.1578
lmarler@wsa.aero

Connor Mottice

Connor Mottice

Technician Sales Manager
(CHA)
Office 423.320.6156
cmottice@wsa.aero

Jeff Messmer

Jeff Messmer

Technical Sales Manager
(PCD)
Cell 314.607.4069
jmessmer@wsa.aero

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Mark White

RSM, California

Dave Godo

RSM, Ohio Valley

Mark Daniels
Tim Cane
Robbie Johnson

RSM, Mid Atlantic

Santiago Carol

RSM, Latin America

Steve Fleeman

RSM, Landing Gear

Contact Us

WSAA will be piloted at the East Alton, IL facility with the first round of apprentices anticipated to start in January 2024. For more information on West Star Aviation employment or WSAA apprentice selection criteria, please visit www.weststaraviation.com/careers or contact Katie Johnson (katiejohnson@wsa.aero) or Dave Lagermann (dlagermann@wsa.aero).

Application & Selection Process

Before applying, please be aware of the standards of conduct for employment with West Star along with the strict requirements below while attending WSAA.

  • Working in Aviation requires a commit to being drug-free.  Pre-employment drug testing along with random and reasonable suspicion testing is required for all companies employing people working in safety sensitive positions. The position you are considering applying for is safety sensitive.  If hired, you must pass a DOT drug test to start working, if you fail the job offer is rescinded.  If you pass, you must remain drug-free during employment, failing a random or reasonable suspicion test may result in termination of employment.  Please note: marijuana is legal in certain states however the FAA follows Federal law where marijuana is illegal.  This means testing positive for marijuana, or any other illegal drug, will prevent you from working in Aviation. 
  • The first 7.5 months will follow a strict schedule: Monday – Friday 7:00am – 3:30pm (breaks and meal periods provided). 
  • The expectation is to arrive inside the learning center and clocked in at 7:00am.
  • While attending WSAA, no more than 4 hours a week can be missed.  Extenuating medical circumstances will be given full consideration with supporting documentation.
  • WSAA follows an FAA approved curriculum which has certain requirements including attendance. 
  • Testing for the FAA license at the conclusion of WSAA is required, along with passing.  Two opportunities to test will be provided, if needed.  Employment may terminate if the FAA license is not obtained.
  • Candidates will be contacted to complete pre-screening assessments and questionnaires. 
  • Qualified candidates will be contacted in late November and scheduled for a tour and interview with Hiring Managers at West Star Aviation in East Alton, IL.
  • To be qualified, candidates must pass the pre-screening process along with submitting a negative DOT drug test result.
  • Finalists will be selected after onsite interviews. Job offers will be extended in mid-December with a start date of January 9, 2024.
  • Pay while learning in the Academy will be $20 per hour.  Upon successfully graduating and obtaining your FAA license, pay will increase to $27 per hour.